Contact

 

We’d love to hear from you.

Whether you have a question about your order, need help choosing the right product, or just want to say hello — we’re here to help.

 

Customer Support

The best way to reach us is via email:

hello@moonzi.co.nz

We aim to reply to all enquiries within 1–2 business days.

 

Before you contact us

You might find your answer faster on our FAQ or Shipping & Returns pages.

We’ve included answers to the most common questions about:
• Installation
• Window sizing
• Shipping times
• Returns

 

Order enquiries

If you’re contacting us about an order, please include:

• Your order number
• The name used at checkout
• A short description of how we can help

This helps us assist you as quickly as possible.

 

Wholesale & partnerships

Interested in stocking Moonzi or working together?

We’d love to hear from you. Please email us with the subject line Wholesale Enquiry.

 

Thank you for supporting a small NZ business 

Every message, order and bit of support genuinely means the world to us.

We’ll be in touch soon!