Contact
We’d love to hear from you.
Whether you have a question about your order, need help choosing the right product, or just want to say hello — we’re here to help.
Customer Support
The best way to reach us is via email:
hello@moonzi.co.nz
We aim to reply to all enquiries within 1–2 business days.
Before you contact us
You might find your answer faster on our FAQ or Shipping & Returns pages.
We’ve included answers to the most common questions about:
• Installation
• Window sizing
• Shipping times
• Returns
Order enquiries
If you’re contacting us about an order, please include:
• Your order number
• The name used at checkout
• A short description of how we can help
This helps us assist you as quickly as possible.
Wholesale & partnerships
Interested in stocking Moonzi or working together?
We’d love to hear from you. Please email us with the subject line Wholesale Enquiry.
Thank you for supporting a small NZ business
Every message, order and bit of support genuinely means the world to us.
We’ll be in touch soon!